Technical Support

For any problem when using SCSI Bridge products, or warranty, RMA service, please contact us by email (supports@exin.com.tw) or call +886-2-8511-0588 (service time: 09:00-18:00 Mon.~Fri., Eastern Time).

To save time on fixing your problem, please help to provide the following information when reporting problems.

  1. model no.
  2. F/W Ver.
  3. SCSI Host:
  4. devices:
  5. problem description :
  6. your contact information (only for problem tracking)

For any other component products, please contact sales@exin.com.tw